Privacy Policy

Privacy Policy

This Privacy Policy explains how StartMigrate (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website, tools, and services. We are committed to keeping your data safe and being transparent about how we handle it. By using our services, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to provide and improve our services.

Information you provide directly

  • Name and email address when creating an account or contacting support
  • Billing or payment details when purchasing credits
  • Messages sent through live chat or support email

Information collected automatically

  • IP address and browser type
  • Device information and operating system
  • Usage data such as pages visited and tools used
  • Cookies and similar technologies for session management

We do not collect more data than needed to operate our tools.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Providing email migration and authentication tools
  • Running DNS checks and diagnostics
  • Processing AI-based analysis and content generation
  • Managing accounts and credits
  • Improving performance and reliability
  • Responding to support requests
  • Preventing fraud, abuse, or unauthorized activity
  • Meeting legal obligations

We do not sell your personal information to third parties.

3. Email Content and File Handling

Some tools require temporary access to emails, headers, or files you upload.

When you use these tools:

  • Data is processed only to perform the requested task
  • We do not read, share, or use your email content for marketing
  • AI analysis is automated and not manually reviewed unless you request support

4. Payments and Credits

Payments for credits are processed securely through trusted third-party payment providers paypal.com and stripe.com. We do not store full credit card details on our servers.

Transaction records are kept only for accounting, billing, and legal compliance.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Measure site performance
  • Understand how tools are used

You can disable cookies in your browser, but some features may not work properly.

We do not use invasive tracking or sell behavioral data to advertisers.

6. Data Sharing

We share information only when necessary.

We may share data with:

  • Infrastructure and hosting providers
  • Payment processors
  • Security and monitoring services
  • Legal authorities when required by law

These partners are required to protect your information and use it only for service delivery.

We never share your data for marketing by third parties.

7. Data Retention

We keep data only as long as needed.

  • Account data is stored while your account is active
  • Uploaded files are deleted shortly after processing
  • Logs are kept for security and troubleshooting
  • Billing records are retained as required by law

You may request deletion of your account and related data at any time.

8. Security Measures

We take strong steps to protect your information.

These include:

  • Encrypted connections (HTTPS/SSL)
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular updates and monitoring
  • Limited employee access

While no system is 100% secure, we continuously work to minimize risks.

9. Your Rights

You have control over your personal information.

You may:

  • Access your stored data
  • Update or correct information
  • Request deletion
  • Withdraw consent
  • Request a copy of your data
  • Ask questions about how your data is used

To exercise these rights, contact our support team.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

11. International Users

If you access our services from outside our primary hosting region, your data may be transferred and processed in other countries. We ensure appropriate safeguards are in place to protect your information.

12. Third-Party Services and Links

Our website may link to external services or providers. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements or legal requirements. When changes are made, we will update the revision date and post the new version on our website. Continued use of our services means you accept the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your data, you may contact us via live chat or email support. We will respond as quickly as possible.

Summary: We collect minimal data, use it only to provide our tools, protect it with strong security, and never sell it. Your privacy and trust are important to us.