{"id":481,"date":"2026-03-04T18:40:33","date_gmt":"2026-03-04T18:40:33","guid":{"rendered":"https:\/\/startmigrate.com\/blog\/?page_id=481"},"modified":"2026-03-04T18:40:33","modified_gmt":"2026-03-04T18:40:33","slug":"terms","status":"publish","type":"page","link":"https:\/\/startmigrate.com\/blog\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Terms of Service<\/h2>\n\n\n\n<p>Welcome to <strong>StartMigrate<\/strong> (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). These Terms of Service (\u201cTerms\u201d) explain the rules for using our website, tools, and services. By creating an account or using any of our tools, you agree to these Terms. If you do not agree, please do not use our services.<\/p>\n\n\n\n<p>These Terms are written in simple language so they are easy to understand.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Our Services<\/h2>\n\n\n\n<p>We provide online tools and professional services related to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email migration between IMAP servers<\/li>\n\n\n\n<li>Email authentication (SPF, DKIM, DMARC, MX checks)<\/li>\n\n\n\n<li>DNS diagnostics and deliverability testing<\/li>\n\n\n\n<li>AI-powered email analysis and writing<\/li>\n\n\n\n<li>Credits-based pay-as-you-go tools<\/li>\n\n\n\n<li>Technical services such as hosting, servers, and website migrations<\/li>\n<\/ul>\n\n\n\n<p>All tools are provided on a best-effort basis and may be updated or improved at any time.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Account Responsibilities<\/h2>\n\n\n\n<p>To use most features, you must create an account.<\/p>\n\n\n\n<p>You agree to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide accurate information<\/li>\n\n\n\n<li>Keep your login details secure<\/li>\n\n\n\n<li>Not share your account with others<\/li>\n\n\n\n<li>Notify us of unauthorized access<\/li>\n<\/ul>\n\n\n\n<p>You are responsible for all activity that happens under your account.<\/p>\n\n\n\n<p>We may suspend or terminate accounts that violate these Terms or misuse the service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. How Our Email Migration Works (Important)<\/h2>\n\n\n\n<p>We respect your privacy and handle credentials carefully.<\/p>\n\n\n\n<p><strong>Do you store my email password or emails?<\/strong><br><strong>No.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credentials are used only to connect to your IMAP servers<\/li>\n\n\n\n<li>Messages transfer directly from source \u2192 destination<\/li>\n\n\n\n<li>We do not store your passwords<\/li>\n\n\n\n<li>We do not store your email content on our servers<\/li>\n<\/ul>\n\n\n\n<p>Data passes through secure connections only for the time needed to complete the migration or task.<\/p>\n\n\n\n<p>We recommend using app passwords or temporary credentials when possible for extra security.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Acceptable Use<\/h2>\n\n\n\n<p>You agree not to use our services to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send spam or unsolicited bulk email<\/li>\n\n\n\n<li>Distribute malware or harmful content<\/li>\n\n\n\n<li>Perform illegal or fraudulent activities<\/li>\n\n\n\n<li>Attempt unauthorized access to systems<\/li>\n\n\n\n<li>Abuse or overload our infrastructure<\/li>\n\n\n\n<li>Violate the rights or privacy of others<\/li>\n<\/ul>\n\n\n\n<p>If we detect misuse, we may immediately suspend or permanently block your access without notice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Credits and Payments<\/h2>\n\n\n\n<p>Our platform operates on a <strong>credits-based, pay-as-you-go model<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each tool includes one free test<\/li>\n\n\n\n<li>After the free test, runs require credits<\/li>\n\n\n\n<li>Credits must be purchased in advance<\/li>\n\n\n\n<li>Pricing may change at any time for future purchases<\/li>\n<\/ul>\n\n\n\n<p>Credits are non-transferable and have no cash value except as stated in the refund policy below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Refund Policy<\/h2>\n\n\n\n<p>Please review carefully before purchasing credits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Used Credits<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credits that have been used are <strong>not refundable<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Once a tool run starts and credits are consumed, the service is considered delivered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Unused Credits<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may request a refund for <strong>unused credits within 7 days<\/strong> of purchase<\/li>\n\n\n\n<li>Refunds are sent to the <strong>original payment method only<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you paid with credit card via <strong>Stripe<\/strong>, the refund goes back to the same card<\/li>\n\n\n\n<li>If you paid using <strong>PayPal<\/strong>, the refund goes back to your PayPal account<\/li>\n<\/ul>\n\n\n\n<p>After 7 days, unused credits are non-refundable.<\/p>\n\n\n\n<p>We reserve the right to deny refunds in cases of abuse or policy violations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Service Availability<\/h2>\n\n\n\n<p>We aim for high uptime but cannot guarantee uninterrupted service.<\/p>\n\n\n\n<p>Services may occasionally be unavailable due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintenance<\/li>\n\n\n\n<li>Updates<\/li>\n\n\n\n<li>Network issues<\/li>\n\n\n\n<li>Third-party provider outages<\/li>\n\n\n\n<li>Security events<\/li>\n<\/ul>\n\n\n\n<p>We are not liable for losses caused by temporary downtime.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Third-Party Providers<\/h2>\n\n\n\n<p>Some features rely on third-party services such as hosting, DNS providers, AI systems, or payment processors.<\/p>\n\n\n\n<p>We are not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Third-party outages<\/li>\n\n\n\n<li>External system failures<\/li>\n\n\n\n<li>Policies or actions of those providers<\/li>\n<\/ul>\n\n\n\n<p>Your use of those services may also be subject to their own terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Intellectual Property<\/h2>\n\n\n\n<p>All content, tools, code, branding, and designs on our website belong to us or our licensors.<\/p>\n\n\n\n<p>You may not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copy or resell our tools<\/li>\n\n\n\n<li>Reverse engineer the platform<\/li>\n\n\n\n<li>Redistribute our software<\/li>\n\n\n\n<li>Use our brand without permission<\/li>\n<\/ul>\n\n\n\n<p>You retain ownership of your own data and content.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data and Privacy<\/h2>\n\n\n\n<p>We collect and process data according to our Privacy Policy.<\/p>\n\n\n\n<p>In short:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We collect minimal necessary data<\/li>\n\n\n\n<li>We do not sell your information<\/li>\n\n\n\n<li>Uploaded files are processed temporarily<\/li>\n\n\n\n<li>Security measures protect your data<\/li>\n<\/ul>\n\n\n\n<p>By using our services, you agree to our Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Limitation of Liability<\/h2>\n\n\n\n<p>Our services are provided \u201cas is\u201d and \u201cas available.\u201d<\/p>\n\n\n\n<p>We are not liable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data loss<\/li>\n\n\n\n<li>Missed emails<\/li>\n\n\n\n<li>Delivery failures<\/li>\n\n\n\n<li>Business losses or damages<\/li>\n\n\n\n<li>Indirect or consequential damages<\/li>\n<\/ul>\n\n\n\n<p>Our total liability will not exceed the amount you paid for the service or credits in the last 30 days.<\/p>\n\n\n\n<p>You are responsible for keeping backups of important data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Termination<\/h2>\n\n\n\n<p>You may stop using our services at any time.<\/p>\n\n\n\n<p>We may suspend or terminate access if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You violate these Terms<\/li>\n\n\n\n<li>You misuse the platform<\/li>\n\n\n\n<li>Required by law<\/li>\n<\/ul>\n\n\n\n<p>Unused credits may still be eligible for refund under the refund policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to These Terms<\/h2>\n\n\n\n<p>We may update these Terms from time to time.<\/p>\n\n\n\n<p>When we do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The updated version will be posted on our website<\/li>\n\n\n\n<li>Continued use means you accept the changes<\/li>\n<\/ul>\n\n\n\n<p>Please review periodically.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact<\/h2>\n\n\n\n<p>If you have questions about these Terms, payments, or refunds, contact our support team via live chat or email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Simple Summary<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We don\u2019t store your passwords or emails<\/li>\n\n\n\n<li>Pay only for what you use<\/li>\n\n\n\n<li>Used credits are not refundable<\/li>\n\n\n\n<li>Unused credits can be refunded within 7 days<\/li>\n\n\n\n<li>Use the service responsibly<\/li>\n<\/ul>\n\n\n\n<p>These rules help us keep the platform secure, fair, and reliable for everyone.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Service Welcome to StartMigrate (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). These Terms of Service (\u201cTerms\u201d) explain the rules for using our website, tools, and services. By creating an account or using any of our tools, you agree to these Terms. If you do not agree, please do not use our services. These Terms are written [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-481","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/pages\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":1,"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/pages\/481\/revisions"}],"predecessor-version":[{"id":482,"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/pages\/481\/revisions\/482"}],"wp:attachment":[{"href":"https:\/\/startmigrate.com\/blog\/wp-json\/wp\/v2\/media?parent=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}